Return and Refund Policy of Pure Boston Terriers
At Pure Boston Terriers, we understand that adopting a Boston Terrier puppy is a significant commitment, and we strive to ensure that both our customers and our puppies have a positive experience. In the rare event that a customer needs to return or request a refund for their Boston Terrier puppy adoption, we have outlined our Return and Refund Policy to provide clarity and transparency.
Return Policy:
If for any reason you are unable to keep your adopted Boston Terrier puppy, Pure Boston Terriers accepts returns within 14 days of the adoption date. The puppy must be in good health and condition, with all vaccinations up to date. Customers are responsible for the transportation costs associated with returning the puppy to our facility.
Refund Policy:
Pure Boston Terriers offers a refund for returned Boston Terrier puppies within the 14-day return period. A refund will be issued in the original form of payment used for the adoption fee, minus any non-refundable fees such as transportation costs or administrative fees. Refunds are processed promptly upon the safe return of the puppy to our care.
Health Guarantee:
We stand behind the health and well-being of our Boston Terrier puppies and provide a health guarantee for a specified period after adoption. If your puppy exhibits any health issues within the guarantee period, Pure Boston Terriers will cover the cost of necessary veterinary care or offer a replacement puppy, subject to certain conditions and requirements outlined in our Health Guarantee Policy.
Exchanges:
In cases where a customer seeks to exchange their adopted Boston Terrier puppy for another available puppy, Pure Boston Terriers may accommodate such requests based on availability and compatibility. Customers are encouraged to discuss their concerns or preferences with our team to explore suitable exchange options.
Contact Us:
If you have any questions or concerns regarding our Return and Refund Policy, please contact Pure Boston Terriers directly for assistance. We are committed to ensuring a smooth and satisfactory experience for both our customers and our beloved Boston Terrier puppies.
Thank you for considering Pure Boston Terriers for your Boston Terrier adoption journey. We look forward to helping you find the perfect furry companion to join your family.